Contact email : pipemanrod@yahoo.com





What happens if you don't like the pipe?

Simple. I will accept a no-hassle return, as long as the following conditions are met:

  1. It has not been smoked
  2. It is in the same condition as it was purchased
  3. You email me first to say that you want to return it
  4. It is returned well packed and in the original postage carton
  5. Once a return has been agreed (by email) then I will send you a Royal Mail pre-paid label for the return postage.

When the item has been received back here satisfacorily I will then make a refund of the purchase price through Paypal (including the original postage charge).

Please note:
I cannot accept returns from outside the UK.

It is not that I don't want to. The problem here is that UK customs will charge me import duty, plus VAT at 20%
of its value, and plus a handling charge of around £10. Yes. Even on returned items!

Contact email : pipemanrod@yahoo.com